From Governance to Performance - implementing recommendations through Medical Education
Melissa Green / Adam Pritchard
Royal Flying Doctors Service, Freshwater, Australia
Adam Pritchard (FACRRM, JCCA, DCH, PGCert Aeromed) is an Aeromedical Retrieval Specialist with the Royal Flying Doctor Service based in Cairns and Mt Isa, Medical Education Officer RFDS, Rural Generalist Mossman Hospital and Lifeflight Retrieval Doctor. He has worked in aeromedical retrieval, in both fixed wing and rotary wing operations since 2007.
Melissa Green is currently a Nurse Education Officer and Flight Nurse with the RFDS QLD section. She has been flight nursing for over 10 years in Western Australia and Queensland and enjoys the daily challenges this brings.
There are fewer more fashionable terms in bureaucratic language than "governance". Simply put, it refers to the way in which your workplace makes it easy for you to do your job right. In a large aeromedical organisation, numerous 'recommendations', under the auspice of 'governance', place added pressures and time constraints on the workforce. Staff need to be given every opportunity to implement these recommendations. That takes education.
Medical education is in itself a massive industry. Millions upon millions of dollars are spent nationally on educating doctors, nurses and paramedics in every aspect of health care provision. There is also more recently the explosion of FOAMed resources, freely and widely accessible to all. But how much of this is appropriate for your staff, doing your job, with your equipment, in your workplace?
The combination of increasing levels of governance, credentialing and the ongoing need for medical education inspired the development of the RFDS QLD Health Training and Development Team. The role of the team is to develop and deliver internal focused training, competency assessment, peer support, clinical advocacy and to drive ongoing education through cultural change, workshops, case conferencing and a standard of excellence in clinical performance. We have found that providing education by our staff and for our staff, results in much more focused, targeted, applicable and enjoyable medical education program.
This talk will showcase the inception, expansion and function of the RFDS QLD Health Training and Development Team. It will discuss the different aspects of our medical education program and how each part provides a supportive and applicable learning environment for our workforce. We will discuss funding, logistics and administrative support. Hopefully we will inspire the development a new generation of appropriate aero-medical education programs for the next 30 years.