Today’s ‘wild extremes’ are tomorrow’s ‘business as usual’ – Human Factors and the Future of Retrieval Education

Mr Mark Holmes1, Jana Ewing2

1New South Wales Air Ambulance, Rushcutters Bay, Australia,

2Virgin Australia, Brisbane

 

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn” – Alvin Toffler. But what does this mean for the aeromedical, pre hospital and retrieval educator?

The field of applied organisational psychology, known as ‘Human Factors’, has provided us with many buzzwords in the 42 year since the collision of two Jumbo Jets at Tenerife: Resilience. Sociotechnological systems. Safety II paradigms. Instructional Design. Competency. Resilience Engineering. Cognitive engineering. High Reliability Organisations. Non-technical skills. Behavioural Markers.

These are all concepts driving the evolution of Australian Aeromedical and Retrieval services. But do we understand them? Do they make any difference? This presentation will discuss the future of education and training for aeromedical teams through a human factors lens.

The future of pre hospital and retrieval education will be debated. Using evidence from commercial aviation, rail, maritime and nuclear it will be shown that combining sound instructional design, based on operational data with human factors leads to an aeromedical threat and error management process that is designed to improve human performance and deliver translational outcomes to improve patient, aviation and aeromedical safety.

Simply Put.

Futuristic unlearning and relearning equips the pre hospital and retrieval practitioner to make ‘wild extremes’ business as usual.

Or does it?


Biography:

Mark is the Flight Nurse and NTS Educator with the NSW Air Ambulance. in 2015 he established a bespoke aeromedical NTS course with Virgin Australia to be delivered to staff. He is just about to complete a Masters in Human Factors.