Dr Neel Bhanderi1
1SAAS MedSTAR, Adelaide, Australia
Abstract:
I have been using a more nuanced approach to PHRM selection and training over the last few years in my role as head of training at SAAS MedSTAR from selection to on going training for our senior staff.
This includes using a human performance specialist, with an academic background in high performance, in conjunction with personality testing to be able to predict how staff will react in certain stressful situations so i can tailor what simulations to use based on their personalities and what communication style is needed between team members in a conflict situation. The importance of having a dedicated Nurse Educator who is full time is pivotal to running a successful training programme.
We have also run performance under pressure courses and use a human performance specialist as an external observer to review how the Education team train staff. This has resulted in several changes to how we train our staff to include enhanced mental rehearsal, how we run case debriefs to include having our RSI video’s critiqued by our difficult airway specialist for all service learning, running a bespoke PHRM Mentoring course (training staff on how to be a “buddy” and mentor in the unique PHRM environment) and how we continue to educate the consultants in the service. All of which is designed to develop a high performance PHRM team.
However the strong clinical governance structure in PHRM services has created a system to identify & addresses knowledge/skill gaps to close the loop. But how do we measure whether our training has a direct positive outcome on our patients?
I have given a similar talk to London Trauma in 2022 and will be giving it as a keynote speaker in Retrieval 2023 (Glasgow). I would love to be able to give it as ASAFNA too.
Biographies:
Neel trained as an Emergency Physician and worked as a Consultant in London for several years. After completing his Fellowship in Emergency Medicine, he worked for Kent Surrey and Sussex HEMS for 15 months.
In In 2017 he became an Emergency Physician at the Royal Adelaide Hospital and a PHRM Consultant with MedSTAR. In 2021 he became the Head of Unit for Education and Training at MedSTAR and is also an Examiner for the Diploma in Pre-Hospital and Retrieval Medicine.
Neel has spoken at international conferences including London Trauma Conference and is the keynote speaker at Retrieval 23 in Scotland.