Mr Pat Crowe, Mr Lachlan Slatyer
1Toll Helicopters, Bankstown, Australia
Human Factors needs to be organic to everything that we do in the air. It must be integral to every element, inculcated into all aspects of critical care in the air, medical and aviation. As both disciplines come with their own set of challenges and nuances, the role of a practitioner in an aeromedical Human Factors program must come from a position of understanding and provide a point of view that is readily acceptable to both. Understanding the environment, to teach, cannot be taught, so a practitioner must come with a unique understanding and importantly, a lived experienced of the human dimension in the aeromedical environment.
The ACE Training Centre has embarked on a journey to build a relevant and experienced team of aeromedical staff and engineers to design and deliver an in house Human Factors Program. Having trialled a more general Human Factors approach and receiving feedback from clients and staff alike, it became evident that a more robust and practical program could deliver better Human Factors outcomes. When practitioners can present with credibility and authenticity, their knowledge is respected and adds weight to the learning experience.
Lachlan Slatyer (Manager Human Factors) and Pat Crowe (Human Factors Instructor, Aircrew) will talk to the criticality of HF, the challenges and the wins.
Biography:
Lachlan Slatyer is a pilot with the Toll Ambulance Rescue Helicopter and the Manager Human Factors and a Flight Examiner with The ACE Training Centre. Lachlan has been flying for 39 years, 15 years in the HEMS industry and 24 years with the Australian Army.
Pat Crowe is an aircrew officer with the Toll Ambulance Rescue Helicopter and an Human Factors Instructor with The ACE Training Centre. Pat has been flying for 22 years, 12 years in the HEMS industry and 10 years with Pol Air. Prior to that he was an operational NSW Police Officer for 11 years.